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2005.Mar.29 What it takes to be a good traction kite dealer

This talks about

  • Power kiting is not that simple

  • Deal with experienced people

  • And read the on-line groups too!

Selling traction kites is not like selling regular kites that you can buy at the local corner mart. It takes the kind of care and attention to the customer like that of someone selling bikes, skis, wind surfers, or specialized outdoor equipment like a parachute for jumping out of a plane. There's a relationship that starts with finding out about the customer's intent. Where do they what to take this interest and find the right equipment for them can be a challenge all itself with all the different types out there. Let's face it, the risk is there and people need education/guidance and training. We're not talking a lot of time. Only a few hours to get them going and then as a guide if they choose to over the long term.
You'll need an understanding of the equipment. The best way is to have experienced staff; people out using it. Although some of the sports have been around for a few years, the equipment is still undergoing change. In order to be competitive, you need to stay on top of this change. We find the only way for our dealers to do this is if they're active riders themselves. There's no short cut in this learning program other than experience itself or learning directly form someone else that has experience. Another source of information specifically on the Peter Lynn Twin Skins is http://games.groups.yahoo.com/group/arcusers/. This is one of the best sources of information and collection of the most knowledgeable people out there using the products.
Some of our dealers have as much as ten or fifteen years experience. These are the kind of people you want to buy from. These are people that have been around and can give good advice. We're also finding a growing number of new dealers in the sport that realize it's potential. Some of them are taking lessons and becoming certified instructors. These are also good people to get started with.

Grant Fitz


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